[samirsalafi]

hi octopus team this is the first one i write in this section cuz i havn t any problem with my best octopus
my problem in unlocking the lg ms500z this is the log i don t understand where is the problem
Welcome to Octoplus/Octopus Box LG Software version 1.8.7
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Platform: LG Qualcomm
Selected port: COM11
Selected model: MS500Z
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-**-******-*
SPC: 000000
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM11
Selected model: MS500Z
Reading info...OK
Mode: Normal
Model ID: LGMS500Z: ÿd
Firmware compiled date: Mar 24 2014
Firmware compiled time: 20:58:37
Firmware released date: Mar 24 2014
Firmware released time: 20:58:37
SW Version: LGMS500Z00
IMEI: 013758-**-******-*
SPC: 000000
Unlocking...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...Failed!
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Enable "Settings" -> "Developer options" -> "USB debugging" option
4. Connect cable and check if ADB interface has appeared in PC Device
Manage
plz help me