| thanks , i have tried other free dowloads from this site but i still get no joy , i know it is installed ok i have installed software many times , i have just ordered the redbox 2 , , when i plug in the data cable my computer chimes to say its plugged in so i know its installed and when i open device manager and check comports sharpe usb devices is set to com 12 the only other thing i am going to try is manually change the com setting to com 3 and then test it , |