[InfinityHelp]

Originally Posted by mantumobile17

Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 31/07/2016 10:11:58 AM ----------
DongleManager [Infinity-Box] v1.64 [31/07/2016 10:11:58 AM]
PC HWID: BD86E63355FC649A4C8F3F85B6A4D78E
Card-Reader: FT SCR2000 0
HWID: 01037D581C6A1292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Box/Dongle type selected: Main Infinity-Box/Dongle
---------- Process started: 31/07/2016 10:12:44 AM ----------
DongleManager [Infinity-Box] v1.64 [31/07/2016 10:12:44 AM]
PC HWID: BD86E63355FC649A4C8F3F85B6A4D78E
Card-Reader: FT SCR2000 0
HWID: 01037D581C6A1292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0010] Dongle authentication failed. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

Hello,

1. Update your Card-Reader Drivers:

- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f

Download files here - Index of pub/drivers/

Also you can insert Smart-Card into another Card-Reader.

2. Run DongleManager.exe
3. Update Dongle firmware now ONLY ONE TIME