| we have the same problem!
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-N910W8
Sales Code: BMC
Country Code: Canada
Timezone: America/Vancouver
Android Version: 6.0.1 [MMB29M]
Build Date: Wed May 4 21:45:25 KST 2016
PDA Version: N910W8VLU1DPE2 [may 2016, rev2]
Phone Version: N910W8VLU1DPE2 [may 2016, rev2]
CSC Version: N910W8OYA1DPE2 [may 2016, rev2]
Product Code: SM-N910WZKEBMC
HIDSw Version: N910W8VLU1DPE2/N910W8OYA1DPE2/N910W8VLU1DPE2/N910W8VLU1DPE2
Board Platform: APQ8084
Modem Platform: MDM9225M
Serial Number: RF8FC0ZCF3B
Imei: 354595061333598
Unique Number: CR2008EAED049C1
Connections: AT,MTP
Battery Status: 3.77V (38%)
Network Type: GSM
SIM Status: READY
Knox Version: v30
Warranty Bit: 0
Security Patch: 2016-05-01
Checking root state...
Not rooted.
There is no backup, because there is no root access.
Unlocking...
Trying on SAMSUNG Mobile USB Serial Port (COM258)
Protocol is not supported.
Trying on SAMSUNG Mobile USB Serial Port (COM259)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM258)
Protocol is not supported.
Trying on SAMSUNG Mobile USB Serial Port (COM259)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM258)
Protocol is not supported.
Trying on SAMSUNG Mobile USB Serial Port (COM259)
Protocol error.
Unable to unlock.
Finished at local time: [12.02.16 15:40:02]
WorkID: 15593259 |