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Old 01-08-2017, 15:23   #604 (permalink)
InfinitySupport
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
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Quote:
Originally Posted by anilparnami View Post
Box/Dongle type selected: [BEST]
---------- Process started: 1/8/2017 7:09:10 PM ----------
DongleManager [Infinity-Box] v1.67 [1/8/2017 7:09:10 PM]
PC HWID: 9B153AC47A21F08CD519456A8EE555F9
Card-Reader: FT SCR2000 0
HWID: 01048D8C20281292
Type: [BEST] S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

You have made many dongle update tries today and server locked your account for 24 hours due to security reason.
Please wait 24 hours and contact to support with problem details
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