@ARMYMAN101
Hello
What kind of more help you looking ?
You did not even give log from update tool, details of your reseller what help we can give without info ?
Did you view youtube video on first post ?
Did you even read steps posted on first post ?
read this basic F.A.Q too
http://forum.gsmhosting.com/vbb/f922...tions-1838017/ and
http://forum.gsmhosting.com/vbb/11705929-post1.html