[onthego770]

B"H

Hi,

* Brand New Phone G920W8 - has *#1234... shows phone is perfect.

My UART Cable refuses to connect. Here are the steps so far:

0. Running Windows 7
1. Download latest Software - 3.35.00
2. Dongle Updated Firmware
3. Installed Latest version PL2303 : 2.1.44.226 2017-05-09 - Green light on screen

Unlock process as follows:

1. Phone prep: USB Debugging Enabled - ADB connection works great.
2. Plug in phone via USB Cable - Drivers install perfect
3. Click on BST->SCAN - Software ID's the phone perfectly
4. Click on COM PORT Radio button, and then click "UNLOCK"
5. Wait for UART Driver Selection Box to pop-up - YES
6. Switch out cables to UART 523 (Setup properly in BOX)
7. Click on COM12 Prolific USB-to-Serial Comm Port (COM12)
8. Select OK to continue - wait 5 secs.....

Dialog comes up with Can't connect to device.....

Steps I have taken so far:

Went to *#0808# and switched to last selection - didn't work
Went to *#0*# B4 pluggin in UART cable - didn't work

Any suggestions?

I'm frustrated, because I know this should work, but doesn't.

Thank you,