| please give me read info log.
if test point mentioned then you have to erase it by testpoint !! if you don't attach test point then software will say success erase but actually modem not erased. so please attach test point and make it erase.
when you attach testpoint and connect usb cable it will show only one com port
after successful erase it will automatically reboot and will show two com ports
and then you can do further process |