| Your dongle type is Infinity-Box/Dongle so you should select products "... for Infinity-Box/Dongle..." but not "... for [BEST]...".
Your dongle is ok, support is active.
what is the problem exactly with software ?
SM software - you should activate paid version 2.xx if you want to use SM software v2.xx. You should select product "Infinity Samsung `SM` software activation for Infinity-Box/Dongle" |