My problem is that I activated GRT with my Infinity Dongle serial number and the GRT Software detects it with a different Serial number. I don’t know if this is normal or not, but when I try to activate on GRT home page and correctly fill the registration form I get a pop message with the following text: “Please match the requested format”.
This means I can't register my device. I paid 72 dollars for this activation and it's not working.
I’m using only one smartcard at the time and one reader. This doesn’t make any sense.
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