[YellowBoss]

Originally Posted by irshadhushain10

what is this issu I cant understand device auth fail

Operation : Identify [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Project DevCode : E2M
Bootloader type : RETAIL
Security Version : 0004

Done!
Elapsed: 00:00:06

Reconnect Power/Cable!

Load : C:\Users\intel\Desktop\TA-1080\E2M-026C-0-00WW-B02\E2M-026C-0-00WW-B02.nb0
Project : E2M
Model : Nokia 2.1
SW_ver : E2M-026C-0-00WW-B0
DSP_ID : 00WW_0_26C
Platform : Q8
SecVer : 0x0004
Load Ok!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Error : UserDetails ( Login or/and PWD ) wrong or empty!
Enter User Details in Settings tab first!

Reconnect Power/Cable!

Operation : Flash Firmware [FTM] [ v1.18 ]
Setting : UserData preserve : False
Setting : FRP Reset : True
Setting : Keep SVC : True

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Dev Model : E2M
HW version : PVT
HW variant : FIH eMMC
HW RF_BAND : G_850_900_1800_1900^W_1_5_8^L_1_3_5_7_8_20_38_40
SW version : E2M-113C-0-00WW-B02
SW serialnm : E2MBA89810009175
SW secured : YES
Bootloader type : RETAIL
Security Version : 0004

OP : Activate SVC

Device : E2M ( E2M )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authentication error:Server reported error: 05 AUTHENTICATION_FAILED
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

You should use the same password that you are using for IOS web account.
Double check your password in software settings.