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Old 01-11-2020, 10:24   #9 (permalink)
hitech care
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Hello,
Renewal is same for any main Infinity-Box/Dongle, whether it's activated on Infinity [BEST] or Infinity CDMA-Tool.
Once main Infinity-Box is activated user just need to select renewal.
Seems here your reseller has processed new activation order instead of renewal.
BTW you should also know there is also some amount difference in new activation and renewal- https://www.infinity-box.com/price/
Now ask your reseller to correct it by contacting team.
And for renewal it needs to select- Infinity-Box/Dongle 1 year Updates/Support Renew, Chinese Miracle-2 included or Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included

Br.
Infinity-Box Team.
I Talk With Reseller He Told Me Need To Wait 48 Hours He Will Add Ticket To Solve Issue He Mistakenly Do Wrong Activation Process Instead Of Renew ..Better If Team Add 200 Credit To My IOS Account So I Can Use It For Activate My Dongle ....Request To Team Kindly Do This Process As Priority As I Am Already Struggling From Past 2 Days N My Work Also Effect...
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