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InfinityHelp · 06-26-2020, 20:35

Alternative manual is HERE

If Infinity software can not run or exit silently or disappear it means your PC should be configured well for your work.

1. Disable AVAST | Windows Defender | Other antivirus

2. Cure your PC with free Antivirus - https://free.drweb.com/download+cureit+free/?lng=en
If software files was damaged by virus - delete C:/InfinityBox/CM2MT2/ or /CM2SP2/ or /BEST2/ software folder completely and reinstall it.

3. Uninstall or Disable sharing tools like Flexihub, virtualhere, teamviewer, anydesk and similar

Probably you should delete spy Flexihub files manually and Reboot PC after that

Code:

c:\windows\system32\ftusbsrv.exe

and probably the next:

c:\windows\system32\fusbhub.sys
c:\windows\system32\vuhub.sys
c:\windows\system32\eusbstub.sys
c:\windows\system32\evsbc9.sys
c:\windows\system32\evserial9.sys

4. In case of Misconfiguration run DongleManager and make (1) and (2) and after that click to link (3) for info

5. If problem still exist run Process Explorer
Go to menu File -> Save and copy/paste text here

06-26-2020, 20:35	#1 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	How to fix CM2 Software can not run Alternative manual is HERE If Infinity software can not run or exit silently or disappear it means your PC should be configured well for your work. 1. Disable AVAST \| Windows Defender \| Other antivirus 2. Cure your PC with free Antivirus - https://free.drweb.com/download+cureit+free/?lng=en If software files was damaged by virus - delete C:/InfinityBox/CM2MT2/ or /CM2SP2/ or /BEST2/ software folder completely and reinstall it. 3. Uninstall or Disable sharing tools like Flexihub, virtualhere, teamviewer, anydesk and similar Probably you should delete spy Flexihub files manually and Reboot PC after that Code: c:\windows\system32\ftusbsrv.exe and probably the next: c:\windows\system32\fusbhub.sys c:\windows\system32\vuhub.sys c:\windows\system32\eusbstub.sys c:\windows\system32\evsbc9.sys c:\windows\system32\evserial9.sys 4. In case of Misconfiguration run DongleManager and make (1) and (2) and after that click to link (3) for info 5. If problem still exist run Process Explorer Go to menu File -> Save and copy/paste text here Last edited by YellowBoss; 02-18-2023 at 12:45.