hello infinity team my dongle is no longer working after pc went off during updating.
i keep on getting this error(infinity dongle not connected0
here is my log on infinity dongle manager
=== DongleManager [Infinity] v1.80 [7/9/2020 19:14:06] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000B6D17F634082
=== Process started: 7/9/2020 19:14:06 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to
http://www.infinity-box.com/support/?r=2