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Old 12-16-2020, 12:09   #168 (permalink)
InfinityHelp
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Quote:
Originally Posted by Jonibek View Post
help me please
=== DongleManager [Infinity] v1.80 [16.12.2020 10:23:30] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01017A7714D11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 7DC37A77
Firmware version: 0122.02
=== Process started: 16.12.2020 10:23:31 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
1. Delete fault.bin file from software folder (if you have it there)
2. Install latest Infinity software updates
3. Run DongleManager
4. Update Dongle firmware


Only ONE update try is allowed !
In case of problem DO NOT update card again !
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