HELLO infinity team
always the same error d
=== DongleManager [Infinity] v1.80 [12/18/2020 17:24:24] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0104985920881292
=== Process started: 12/18/2020 17:24:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to
https://www.infinity-box.com/support/?r=2
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Box/Dongle is not found
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:21] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
Select Token Type: instead of Autodetect
=== DongleManager [Infinity] v1.80 [12/18/2020 17:22:25] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01059E7924881292
=== Process started: 12/18/2020 17:22:25 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to
https://www.infinity-box.com/support/?r=2