[YellowBoss]

Originally Posted by teerapol

=== DongleManager [Infinity] v1.80 [20/12/2020 17:11:21] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0001074F13114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 9835074F
Firmware version: 0146.02
=== Process started: 20/12/2020 17:11:22 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

Hello,

Read NOTE here - https://www.infinity-box.com/support/?s=2
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware