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Old 12-30-2021, 13:45   #137 (permalink)
InfinityHelp
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Join Date: May 2005
Location: uae
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Quote:
Originally Posted by Ernesto Eugénio View Post
=== DongleManager [Infinity] v1.88 [12/27/2021 2:36:26 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00004AE1176D4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 57DF4AE1
Firmware version: 0148.02
=== Started: 12/27/2021 2:36:27 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?
No
Hello,

1. Read this https://infinity-box.com/legal/eula/
2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software
3. Reboot PC

Make the next steps ONLY after uninstall usb sharing tool otherwise YOU MAY DAMAGE your dongle!

4. Update dongle firmware with Infinity DongleManager
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