@ Steph,
Please make a backup from this handset and send it to us.
to make backup from this handset you should use TP method.
About the handset, that backup was made from**:
- Model
- IMEI
- User code
- Security code
- Operation band
- Firmware
- Flex version
- Language pack
**To get full handset information, please connect powered ON phone to SmartMoto via Smart-Clip, open an INFORMATION tab and press SEARCH.
Best Regards
Smart-clip team
www.smart-clip.com www.GsmServer.com www.boot-loader.com www.smart-unlocker.com