[Doglag]

Originally Posted by AKSON

hi please help as i can not access the support page i get the following error message
Your IP is changed

Originally Posted by mastersmen

Help Me
I download HWK_Support_Suite_Setup_v02.06.000.exe.
Run update client.
Upgrade log:
---------- HWK Update Client v 2.0.6.0 ----------
---------- HWK upgrade started:21:17:10 ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : xxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID : A1.04-PRO1-Fxxxxxxxxxxxxxxx
-- HWK Status : 1, DL: 9
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Upgrading HWK...
HWK upgrade process completed.
---------- HWK upgrade finished:21:17:44 ----------

Enter support area: after Login error

Originally Posted by mastersmen

Worked yet yesterday the server.
Now login error.
Hwk update successful .
HWK_Suite_Setup_v02.06.000.exe instal OK.

why I cannot enter the serverre ????

Originally Posted by AKSON

hi
this is what i did
1. reinstaled hwk_support_suite_setup_v02.06.000
2. restarted xp
3. installed hwk_support_suite_setup_v02.06.000
4.ran hwk update client update successful
5. tried to login to support site and get error (you ip address has changed)

please help

Originally Posted by MIT_VISH16

what i will do for this error
ip adress is changed

Originally Posted by mastersmen

He managed to enter,but I do not understand it.
I did it in this manner.The hwk he is update already.
format c:
install xp sp1
run HWK_support_suite_setup_v02.06.000 (read it simply ) - Quits
run HWK_Suite_Setup_v02.06.000
run LG_Gsm .exe -- Connect
run http://sarunasoftware.com/supportlogin.html
Go support.

Originally Posted by tedi1k

sorry friend , but and i have the same problem for enter in support area,i install and make all good , but when i search to login....?????? ...only this:

The data transferred from your PC by login component is corrupted. Please relogin again......what can i do , friends . can you help me..???

THIS FOR SOLVED THE PROBLEM FOR ALL OF YOU:

1. Uninstall Old HWK Suite.

2. Install HWK_Support_Suite_Setup_v02.06.000.

3. Run HWK_Support_Suite_Setup_v02.06.000.

4. Click on Next on main window of HWK_Support_Suite_Setup_v02.06.000
(Anactive Internet Connection is Required).

5. When HWK_Support_Suite_Setup_v02.06.000 finishes its process then leave it alone, dont click on "Start HWK update" at this time.

6. Go to C:\Windows\Prefetch and delete all files inside the Prefetch folder (for step 6 you can do it or not no problem).

7. Now Install HWK_Suite_Setup_v02.06.000.

8. This time hopefully HWK_Suite_Setup_v02.06.000 will go smoothly without any error.

9. When HWK_Suite_Setup_v02.06.000 finishes its instllation then go back to HWK_Support_Suite_Setup_v02.06.000 already opened window and click on Quit.

10. Now new setup should be insalled successfully. At this time you may use any of HWK modules without any error.

11. Uninstall old usb driver restart your windows xp sp2 after that put or find new usb driver for your box and run update client to update your box until update succesfully completted.

NB: AFTER COMPLETE INSTALL HWK_Support_Suite_Setup_v02.06.000 AND HWK_Suite_Setup_v02.06.000 finishes without any error of HWK modules BEFORE YOU CONNECT TO "Official HWK Support Area" YOU TRY TO RUN "SeDBx" FIRST AND CONNECT YOUR BOX WITHOUT ANY ERROR AGAIN AND DON`T CLOSE IT. NOW RUN "Official HWK Support Area" THAT WILL DETECTED YOUR HWK ORI ID AND YOU CAN ENTER SUPPORT AREA WITHOUT PROBLEM OR DATA ERROR. GO SUPPORT OR FOR LOGIN "Official HWK Support Area" OR http://sarunasoftware.com/supportlogin.html (INTERNET EXPLORER ONLY). TESTED 100% BY ME. THAX`S TO HWK TEAM. BRAVOO!!!!


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"DOGLAG"