GSM-Forum - View Single Post - Customer box-specific problem with torrent server login

FractalizeR · 12-29-2007, 15:03

Hello, dear Sirs!

Our customer complains, that when he presses "Torrent Access" button in MT-Tool no browser page opens. He also tells, that he brought his box to his friend and found, that with his box no page opens even on his friend's PC, but with his friend's box page opens ok.

Can this "no browser opens after pressing Torrent Access button" problem be box specific? May be some activation is required? He told, that he updated his box ok with MT-Tool before trying to press Torrent Access button.

I assured customer that his problem is most probably PC and browser specific, but after his statement about his friend's box, I started to doubt...

12-29-2007, 15:03	#1 (permalink)
FractalizeR No Life Poster Join Date: Nov 2002 Location: Russia Age: 42 Posts: 1,317 Member: 17711 Status: Offline Thanks Meter: 1,858	Customer box-specific problem with torrent server login Hello, dear Sirs! Our customer complains, that when he presses "Torrent Access" button in MT-Tool no browser page opens. He also tells, that he brought his box to his friend and found, that with his box no page opens even on his friend's PC, but with his friend's box page opens ok. Can this "no browser opens after pressing Torrent Access button" problem be box specific? May be some activation is required? He told, that he updated his box ok with MT-Tool before trying to press Torrent Access button. I assured customer that his problem is most probably PC and browser specific, but after his statement about his friend's box, I started to doubt...