GSM-Forum - View Single Post - box problem

**InfinitySupport** · 01-04-2008, 17:35

Hello,

You have no reason to send box to reseller. If box was damaged during wrong cables useage it's not a warranty situation.
FT232 chip available everywhere, f.e. here: http://www.ftdichip.com/

If FT232 chip damaged you still can use box as a dongle (with smart-card inside) but can't use it as usb-rs232 converter and COM port connection via box will be unavailable.

01-04-2008, 17:35	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, You have no reason to send box to reseller. If box was damaged during wrong cables useage it's not a warranty situation. FT232 chip available everywhere, f.e. here: http://www.ftdichip.com/ If FT232 chip damaged you still can use box as a dongle (with smart-card inside) but can't use it as usb-rs232 converter and COM port connection via box will be unavailable.