I have tried to get my phone unlocked from purchasing the service online. Both places now said they could not do it. Does that mean it will never be able to be unlocked? Is there anyone who can point me in the direction of getting it done as I live in Canada and it is locked with T-Mobile. We don't have T-Mobile. Is there anyone who does? And will say it is their phone to get the unlock from t-Mobile? I hear that is one way but you must a client of theirs.