Have you tried to insert Test Card into the phone? Is it locked?
What happened to this phone?
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Cause if want to turn the phone on just moto come and getting hang. When i connect with scout it shows nothing only get connected with boot mode.
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Strange. When I connect my Z10, the phogram is reading full phone's info:
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Phone model MOTO Z10
IMEI 35------------
Technology Dual Mode UMTS
User code 1234
Security code 000000
Firmware MODEM4_U_40.19.F0I
Flex version UCSUOMI2MotoDGR2S618_IG2
Language pack
Bootloader 5.C0
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In Menu -> system information I see some additional info regarding phone's version P2S721_U_50.20.26G, so I would choose this file for flashing: P2S721_U_50.20.26G_00000d4c_3438u_Default_Model_re tail_CZ_HU_SK_V01_1.0_1.3_3438_4620081710_sec[Retail].
One of the possible reasons can be that something is wrong with radio module (BP) of your phone, so regular flash file isn't able to flash this phone.