In 12.11.2008 - not in server after 12 days since customer reported, and he say he wait 1 week for this. Total 19 DAYS of waiting.
Quote:
Originally Posted by nasreddine  pleas check this SN
pkey raskal :900110C2
reseller: gsmfreeshope
Activate BB5 King applet ...
Authenticate with support server ...
ERROR: Serial number not in database |
In 14.11.2008 you posted:
Quote:
Originally Posted by AMINOS np friend
we will add ur sn again and again .
we made a mistake in ur sn : 900110C2
and we add this one : 9001102C
we will correct it friend , just need some time to send money again for new activations .
wbr |
In 15.11.2008 - today is not in server. After 9 DAYS Quote:
Originally Posted by zaki_barika i made activation from resieller gsmfreeshop and server say pkey activated but when i try i et this
Searching for smartcard with BB5 King applet ...
BB5 King applet find OK
BB5 King applet info:
Serial Number: 9000B9D1
Applet NOT activated
Activate BB5 King applet ...
Authenticate with support server ...
ERROR: Serial number not in database
i need help to activate my pkey |
In 23.11.2008 - not in server after 1 days, HOW LONG HE WILL NEED TO WAIT? ( 19 DAYS LIKE FIRST CUTOMER? )
Quote:
Originally Posted by 22gsm Pkey serial: 9000DCB7
reseller: gsmfreeshop |
And still today you didn't solve your customers problems. 10 days ago you promised to your customer will buy more credits and ....
It is normal when we have problems with such reseller like you, to protect customers of BB5KING from being delayed so much time.
It is normal to delete you from reseller list and to prevent future unhappy customers.
There are more then 200 resellers created in server, i just wander why only with you have this problem?
Because you are not serious.
You topic is ended here. If you have more comments, please do it in a new thread in market feedback. Let customers with real problems to get proper support and please do not spam our support forum with your non professionalism.
Manole