hi
respectableinfinity team i need ue help.
yesterday suddenly i faceing that error during openning infinity software (dongle data is damaged error code 32).here is complete info of my inifinity
Dongle serial No (S/N): xxxxxxxxx
Firmware version: 0111.02
Dongle identification data is damaged, error code #32
"UK edition" status: Off
Last launched application: 0023 v.0134
Support area:
http://www.infinity-box.com
- Username: xxxxxxx
- Password: xxxxxxxx
Dongle parameters checksum: 5E160C
Probably Dongle data is damaged, contact to support !
- If you can't login into support area: contact to
[email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.
i also try to upgrade its firmware butt faceing that error.
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: xxxxxxx, Firmware: 0111.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to
[email protected]
so plz inifinity team help me and solve my problem as soon as possible.
i also mail my complete info off my dongle at this address
[email protected] with the subject off (dongle data is damaged) so plz solve my problem.
br
shami.