@mileta5
Your post is most stupid ever seen!
Even one child can understand, your box not have relation to your problem!
Box is in perfect condition and you can unlock all phones supported by our team like your friend.
Just read unlocking rules or ask your friend how he got lecenze!
If this is so difficult for you, send back box to reseller.
He will give you the money back. Of course if you filled correctly his name in registration form.
Migrate to another box and cry there, because you will not understand his rules too! 100%.