[edgsam]

Originally Posted by scre3med

thank you for already answered,

I will explain my procedure:

I turn on the digital keyboard (num lock) and I press caps lock to uppercase Q, M, H, then I enter the password
c56QMp6Hm06n1ehc
then when I finished writing the password, I hold down <CTRL> then press <ENTER> twice
but the password is always incorrect

nb : i have a azerty keyboard (france)

thanks.

Sorry, but am a little confused on your procedure.
Try this:
Use <shift> key, not <caps lock> key when needed will entering password.
Just enter azerty password you mentioned in earlier post. Hold down <ctrl> then press <enter>twice.