Try this methode...
To Perform a factory reset using external keys
Quote:
1. Power up the phone by pressing the VOL UP + VOL DOWN KEY together + POWER KEY .
2. The device will enumerate with different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL and VOL UP Key to SELECT
4. Select Recovery
5. The device will start up with Motorola logo and power up to a little Android man logo with Exclamation mark
6. Press the VOL UP and VOL DOWN Key together at this screen
7. The device will display BLUE Text on a Black background .
8. Use the VOL DOWN Key to scroll DOWN and the POWER Key to SELECT the option desired .
9. In this case , press the VOL DOWN key till the Wipe data / factory reset is selected and press the POWER key to confirm the selection .
10. Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM .
11. The device will then start performing the Factory Data Reset
12. Once the Formatting is complete , press the POWER key to confirm a REBOOT
13. The message rebooting is displayed on the phone.
14. The device will reboot and start the normal power up sequence .
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Post me result.
If its DONE. Dont Forget to Press Thanks
