BLL-L21 screen lock reset help - GSM-Forum

aleksanchez · 03-20-2019, 16:20

BLL-L21C10B388
i download same version and tick "remove systemUI",phone flashed succesfully but after reboot still asking password.
maybe i do something wrong ??
please help

**easy-team** · 03-20-2019, 18:37

http://forum.gsmhosting.com/vbb/f101...ongle-2561623/

aleksanchez · 03-20-2019, 20:40

Quote:

Originally Posted by easy-team

http://forum.gsmhosting.com/vbb/f101...ongle-2561623/

I do everything like in tutorial ,but phone boot and asking password.

aleksanchez · 03-21-2019, 10:00

Quote:

Originally Posted by easy-team

http://forum.gsmhosting.com/vbb/f101...ongle-2561623/

here is screenshot

https://ibb.co/vknBJhx

https://ibb.co/NL94gPR

i use that firmware Huawei GR5 2017 BLL-L21 hw ru HLRCF Berlin-L21C10B388 Firmware 7.0.0 r1 EMUI5.0.4 05014CYS

Gsm::Boiragi:: · 03-21-2019, 10:08

Quote:

Originally Posted by aleksanchez

here is screenshot

https://ibb.co/vknBJhx

https://ibb.co/NL94gPR

i use that firmware Huawei GR5 2017 BLL-L21 hw ru HLRCF Berlin-L21C10B388 Firmware 7.0.0 r1 EMUI5.0.4 05014CYS

Any device released in the market from the factory working on Android 7.x or 8.x as a platform (Base Android) is not currently supported Via the EFT Dongle

aleksanchez · 03-21-2019, 10:20

Quote:

Originally Posted by Gsm::Boiragi::

Any device released in the market from the factory working on Android 7.x or 8.x as a platform (Base Android) is not currently supported Via the EFT Dongle

this device released with android 6!!!!

aleksanchez · 03-21-2019, 12:09

Support please answer me

**easy-team** · 03-21-2019, 12:12

Please Select both options to reset screen lock ( 4x.5x.6x and 7x.8x ) and try again !

aleksanchez · 03-21-2019, 12:47

Quote:

Originally Posted by easy-team

Please Select both options to reset screen lock ( 4x.5x.6x and 7x.8x ) and try again !

"screenlock 4,5,6" tick automaticly when i tick "remove system ui" ,and i already try this- zero result ,phone still asking password

i just do it one more time
here is screen

https://ibb.co/vJ2QpDb

aleksanchez · 03-21-2019, 13:34

wtf with that firmware??!
i try reinstall it and now can't temporary unlock bootloader ,it says model not supported....
and with VPN same result

https://ibb.co/bv2jL91

aleksanchez · 03-21-2019, 14:06

it doesn't metter ,i can temporay unlock bootloader via MRT ,phone unlocked and then flash your patched system.img .RESULT - ZERO,phone still asking password!
i think EFT software do not do anything with rom(update.app),because when tick only "screenlock reset 4,5,6" phone booting with password ,and when tick "remove systemiu" (in that case "screenlock reset 4,5,6" tick automatic) same result - phone boot up and ASKING PASSWORD!!!

this phone may support because it realesed with android 6 and emui 4.1!!!

aleksanchez · 03-21-2019, 14:14

maybe i can use older software version,maybe errors at new.
i can't use old version, because your software offer two variants "update to new " or "exit".

**easy-team** · 03-21-2019, 16:09

i cannot guess what the problem is until i get same device in hands and check manually , already other devices done unlocking.
We are investigating the issue , if we came up with any solution then we will let you know shortly . Sorry for any inconvenience .

aleksanchez · 03-21-2019, 22:09

Forget it, bring phone back to customer...

aleksanchez · 03-22-2019, 09:41

however at your tutorial you have string after connecting to server like "slock success",
but in my software have no ..
how can i use old software?

03-20-2019, 16:20	#1 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	BLL-L21 screen lock reset help BLL-L21C10B388 i download same version and tick "remove systemUI",phone flashed succesfully but after reboot still asking password. maybe i do something wrong ?? please help

03-20-2019, 18:37	#2 (permalink)
easy-team Product Manager Join Date: Feb 2016 Location: EFT Dongle Posts: 12,144 Member: 2536865 Status: Offline Sonork: 100.1584728 Thanks Meter: 21,270	http://forum.gsmhosting.com/vbb/f101...ongle-2561623/

03-21-2019, 12:09	#7 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	Support please answer me

03-21-2019, 12:12	#8 (permalink)
easy-team Product Manager Join Date: Feb 2016 Location: EFT Dongle Posts: 12,144 Member: 2536865 Status: Offline Sonork: 100.1584728 Thanks Meter: 21,270	Please Select both options to reset screen lock ( 4x.5x.6x and 7x.8x ) and try again !

03-21-2019, 13:34	#10 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	wtf with that firmware??! i try reinstall it and now can't temporary unlock bootloader ,it says model not supported.... and with VPN same result https://ibb.co/bv2jL91

03-21-2019, 14:06	#11 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	it doesn't metter ,i can temporay unlock bootloader via MRT ,phone unlocked and then flash your patched system.img .RESULT - ZERO,phone still asking password! i think EFT software do not do anything with rom(update.app),because when tick only "screenlock reset 4,5,6" phone booting with password ,and when tick "remove systemiu" (in that case "screenlock reset 4,5,6" tick automatic) same result - phone boot up and ASKING PASSWORD!!! this phone may support because it realesed with android 6 and emui 4.1!!!

03-21-2019, 14:14	#12 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	maybe i can use older software version,maybe errors at new. i can't use old version, because your software offer two variants "update to new " or "exit".

03-21-2019, 16:09	#13 (permalink)
easy-team Product Manager Join Date: Feb 2016 Location: EFT Dongle Posts: 12,144 Member: 2536865 Status: Offline Sonork: 100.1584728 Thanks Meter: 21,270	i cannot guess what the problem is until i get same device in hands and check manually , already other devices done unlocking. We are investigating the issue , if we came up with any solution then we will let you know shortly . Sorry for any inconvenience .

03-21-2019, 22:09	#14 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	Forget it, bring phone back to customer...

03-22-2019, 09:41	#15 (permalink)
aleksanchez Freak Poster Join Date: Jul 2015 Location: Ukraine Posts: 155 Member: 2425619 Status: Offline Thanks Meter: 24	however at your tutorial you have string after connecting to server like "slock success", but in my software have no .. how can i use old software?