factory mode issues [Answered]

[Punto-Móvil]

Hi there octoplus team,
I have issues using frp software ,
factory mode for huawei phones does not work.
if i use test point first step of loading boot to phone works correctly but after reboot device won t go to fastboot mode.
I ve tested many drivers but same issue knowing that i can read info in fastboot mode.

Welcome to Octoplus FRP Tool v.2.0.2.0
Card S/N: 00039951
Work ID: 000000000119D4CB
Platform: HUAWEI
Selected model: MAR-LX1A
Phone was founded.
On Factory Mode failed!
On/Off Factory Mode failed!
Operation was failed!
Performed by 2.0.2.0 Software version.

Read Info fastboot Mode

Platform: HUAWEI
Selected model: MAR-LX1A
Put the phone in FastBoot Mode:
1. Remove SD and SIM cards from the phone
2. Power phone OFF
3. Press and hold "Vol-" and insert USB cable
4. Wait until the phone enter in FastBoot Mode
Searching for a phone. Please wait...
Detected phone model: MAR-LX1A
SW version: MAR-L21A 10.0.0.448(C431E13R2P7)
Performed by 2.0.2.0 Software version.

[Octopus support]

Hello.

Please contact us to Skype, we will check remotely, where can be the problem in more details.

Skype: Octopus.Box.support