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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 03-11-2021, 13:51   #1 (permalink)
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HD resolution frp failed [Answered]


hy
pls help me
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL V.1936
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM32
Port name: Ctrl Swtich to diag port - Fake Acm Interface (COM32)
Detecting Chip Version...
HW Chip: MT6572: 6572.0000
HW Version: 8A00.CA01.0000.0000
Connecting...
Target Config: 0000
Brom Version: FF
BootLoader Version: 01
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2019-09-13.17:00_485156, n.1
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
NAND Flash: not installed
eMMC Flash: .15010053.4A533030.4103B198.11E7317D
eMMC Flash: Samsung: SJS00A
DA ver: 4.2.88
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Loader send successfuly.
Reading Flash Info...
EMMC rpmb size: 0 Mb
EMMC boot1 size: 1 Mb
EMMC boot2 size: 1 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 3728 Mb
Internal RAM size: 128 Kb
External RAM size: 512 Mb
Reading partition...
Reading partition...
Reading info...
Brand: alps
Manufacturer: alps
Model: Note30 Plus
Device: x6_v5_x50
Android version: 4.4.2
Display ID: HY_W116_M501-Note30_Plus
Searching for signatures...
Backup saved as alps_Note30 Plus_11-03-2021_14-41-45.dump file
Operation was failed!
Performed by 1.9.9.2 Software version.

thx
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Old 03-11-2021, 14:15   #2 (permalink)
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Hello.

What is type of lock on the phone exactly?
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Old 03-11-2021, 14:31   #3 (permalink)
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phone require:
"Please enter the Privacy Protection password to unlock"
also require that after hard reset
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Old 03-11-2021, 14:36   #4 (permalink)
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Unfortunately, we don't have solution for this type of lock.
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