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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 05-14-2022, 14:47   #1 (permalink)
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mobicel frp [Answered]


Work ID: FFFFFFFFFFFFFFFF
Platform: MOBICEL
Selected model: EGO
Please, power phone OFF, press and hold "Vol+" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM6
Connecting...
Operation was failed!
Performed by 2.1.2.0 Software version
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Old 05-14-2022, 16:14   #2 (permalink)
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Hello.

Try to select: "General Reset FRP Methods" → "MTK General v.2148" and repeat operation once again. Post here results.
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Old 05-14-2022, 23:05   #3 (permalink)
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Work ID: 0000000001C277FA
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
No diagnostic ports found!
Operation was failed!
Performed by 2.1.3.0 Software version.
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Old 05-14-2022, 23:36   #4 (permalink)
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Look at Device Manager look if driver is properly installed.


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xerraco
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Old 05-15-2022, 13:03   #5 (permalink)
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It is so confusing because after downloading the mediatek drivers, I just get files which are not executable.
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Old 05-16-2022, 02:15   #6 (permalink)
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Quote:
Originally Posted by Tecit View Post
It is so confusing because after downloading the mediatek drivers, I just get files which are not executable.
What drivers?


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xerraco
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Old 05-16-2022, 07:48   #7 (permalink)
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Hello.

You can try perform operation using "General Reset FRP Methods" → "SPREADTRUM CUSTOM" settings.
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