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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus FRP Tool


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Old 01-03-2023, 12:43   #1 (permalink)
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Smile Oppo a16 cph2271 frp failed [Solved]


Hi, ive tried to reset the frp for oppo a16 using both methods but fails at same stage. please advise. thanks


Welcome to Octoplus FRP Tool v.2.2.3.0
Card S/N: 100058E78
Work ID: 00000000019CC10D
Platform: OPPO
Selected model: A16 (CPH2271)
Please, power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: OPPO PreLoader USB VCOM (Android) (COM9)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Target Config: 0005
BootLoader Version: 03
Brom Version: FF
BootLoader Version: 03
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2019-09-13.17:00_485156, n.28
Prepairing Download Agent...
Sending Download Agent...
Operation was failed!
Performed by 2.2.3.0 Software version.

Work ID: 00000000019CC154
Platform: OPPO
Selected model: A16 (CPH2271)
Please, power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Operation was failed!
Performed by 2.2.3.0 Software version.

Work ID: 00000000019A4B8F
Platform: OPPO
Selected model: A16 (CPH2271)
Please, power phone OFF, press and hold "Vol+" and "Vol-" buttons and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: OPPO PreLoader USB VCOM (Android) (COM9)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Connecting...
Target Config: 0005
BootLoader Version: 03
Brom Version: FF
BootLoader Version: 03
Sending auth...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2019-09-13.17:00_485156, n.28
Prepairing Download Agent...
Sending Download Agent...
Operation was failed!
Performed by 2.2.3.0 Software version.
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Old 01-03-2023, 13:34   #2 (permalink)
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Hello.

Please try connecting the device using a different button combination , Brom version must be 05.
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Old 01-03-2023, 13:39   #3 (permalink)
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thanks for the quick reply. what button combinations can i try? i tried volume up and down way but failed
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Old 01-04-2023, 09:34   #4 (permalink)
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vol+ and vol-
vol+
vol-

Also check if the MTK port drivers are installed.
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Old 01-06-2023, 13:38   #5 (permalink)
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Thanks. ive tried the volume button on their own and connected but it just restarts the phone. ive attached the image of the drivers and the outcome when volume up + down are used to connect to usb


<blockquote class="imgur-embed-pub" lang="en" data-id="a/YPc7c1b" data-context="false" ><a href="//imgur.com/a/YPc7c1b"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>
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Old 01-06-2023, 13:38   #6 (permalink)
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https://imgur.com/a/YPc7c1b
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Old 01-07-2023, 11:24   #7 (permalink)
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As we can see from software log

Brom Version: FF

It should be ''05''

Try to choose ''MTK General v. 2148'' and tick checkbox ''Force BROM mode''
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Old 01-07-2023, 17:17   #8 (permalink)
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Thanks for your help. FRP reset has been sucessful. When i tried to disconnect the cable and reconnect with volume button up or down it would fail. i pressed volume up and left the phone connected on an attempt and it unlocked the frp sucessfully. hopefully this info will help another user


Work ID: 00000000019E0FCE
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL V.2148
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: OPPO PreLoader USB VCOM (Android) (COM9)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Brom Version: FF
Trying to crash...
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: OPPO PreLoader USB VCOM (Android) (COM9)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Brom Version: FF
Trying to crash...
Operation was failed!
Performed by 2.2.4.0 Software version.

Work ID: 00000000019CC330
Platform: __GENERAL RESET FRP METHODS
Selected model: MTK GENERAL V.2148 (TEST)
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM9
Port name: OPPO PreLoader USB VCOM (Android) (COM9)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Brom Version: FF
Trying to crash...
Please, reconnect battery, press and hold "Vol+" or "Vol-" button and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM10
Port name: MediaTek USB Port (COM10)
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Brom Version: 05
Connecting...
Target Config: 00E5
BootLoader Version: FE
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting...
Detecting Chip Version...
HW Chip: MT6765: 0766.0000
HW Version: 8A00.CA00.0000.0000
Target Config: 0000
Reading preloader...
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.11/28/2021.05:37_580390, n.20
Prepairing Download Agent...
Sending Download Agent...
DA sent successfully
Initializing DA...
Synchronizing with DA...
Mobile Status: SYNC
Error code: C0010004
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash..
Initialization successfully completed
Sending loaders...
Mobile Status: SYNC
Reading Flash Info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC Flash: .13014E47.314A3952.38101A1E.93FDC86B
eMMC Flash: Unknown: G1J9R8
Internal RAM size: 232 Kb
External RAM size: 4096 Mb
Reading partition...
Reading SUPER partition...
Reading info...
Brand: alps
Manufacturer: alps
Model: oplus_mssi_64_cn
Device: oplus_mssi_64_cn
Android version: 11
Display ID: RP1A.200720.011 release-keys
Searching for signatures...
Switching to high-speed success!
Resetting FRP lock..
Backup saved as alps_oplus_mssi_64_cn_07-01-2023_16-11-07.dump file
FRP lock is successfully reseted!
Performed by 2.2.4.0 Software version.
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