After reset huawei id can not add screen lock[Answered]

[khalidsuper]

2022-01-24 18:00:45.459 3. Wait until phone enters 'Upgrade mode'
2022-01-24 18:00:46.108 Refreshing serial ports list
2022-01-24 18:00:46.109 Found COM ports:
2022-01-24 18:00:46.110 1: COM5 USB Serial Port
2022-01-24 18:00:46.163 Init finished
2022-01-24 18:01:31.888 Job ID: 000000000227D1C3
2022-01-24 18:01:32.091 2022-01-24 18:01:32
2022-01-24 18:01:32.197 Starting Reset Huawei ID
2022-01-24 18:01:32.303 Selected phone model: JNY-LX1
2022-01-24 18:01:35.907 Searching HUAWEI USB COM 1.0 port...
2022-01-24 18:01:46.546 Detected HUAWEI USB COM 1.0 port
2022-01-24 18:01:46.650 Writing bootloader KIRIN810_V2...
2022-01-24 18:01:46.877 Initializing remote service connection...
2022-01-24 18:01:46.976 Writing XLOADER partition...
2022-01-24 18:01:49.395 Writing UCE partition...
2022-01-24 18:01:51.638 Write start cmd failed
2022-01-24 18:02:08.754 Writing FASTBOOT partition...
2022-01-24 18:02:26.061 Bootloader Update successfully
2022-01-24 18:02:26.173 Rebooting to fastboot mode...
2022-01-24 18:02:41.099 Searching Fastboot devices...
2022-01-24 18:02:43.138 Total interfaces: 1
2022-01-24 18:02:43.234 Interface 0 : flags: 1, name(81): \\?\usb#vid_18d1&pid_d00d#ut7tsx20bt010003#{f72fe0 d4-cbcb-407d-8814-9ed673d0dd6b}
2022-01-24 18:02:43.331 Found android device: UT7TSX20BT010003
2022-01-24 18:02:43.433 Detected Android Sooner Single ADB Interface port
2022-01-24 18:02:44.697 Reading product model
2022-01-24 18:02:45.671 Reading serial number
2022-01-24 18:02:45.956 Response contains FAIL!
2022-01-24 18:02:46.052 Reading serial number failed
2022-01-24 18:02:47.673 Reading build number
2022-01-24 18:02:49.673 Device Model: JNY-LX1
2022-01-24 18:02:49.863 System: JNY-L21 10.1.0.301(C432E1R6P1)
2022-01-24 18:02:50.053 Android Version: 10
2022-01-24 18:02:50.154 Base Version: JNY-LGRP2-OVS 10.1.0.301
2022-01-24 18:02:50.255 Custom Version: JNY-L21-CUST 10.1.0.1(C432)
2022-01-24 18:02:50.359 Preload Version: JNY-L21-PRELOAD 10.1.0.1(C432R6)
2022-01-24 18:02:50.466 C_Version: C432
2022-01-24 18:02:50.584 D_Version: D000
2022-01-24 18:02:50.702 FB Lock State: LOCKED
2022-01-24 18:02:50.819 User Lock State: LOCKED
2022-01-24 18:02:50.919 Connecting to the credit server...
2022-01-24 18:02:51.020 Username: jane_pk2007
2022-01-24 18:02:58.042 Reading product model
2022-01-24 18:03:00.075 Reading serial number
2022-01-24 18:03:00.637 Response contains FAIL!
2022-01-24 18:03:00.732 Reading serial number failed
2022-01-24 18:03:02.095 Reading build number
2022-01-24 18:03:04.109 Checking balance...
2022-01-24 18:03:05.461 Your balance: ++++ credits
2022-01-24 18:03:08.354 Sending device information...
2022-01-24 18:03:09.360 Sending firmware information...
2022-01-24 18:03:10.464 To perform this operation you need to have: 0 credits.
2022-01-24 18:03:11.378 Removing firmware protection...
2022-01-24 18:03:11.668 Connecting to server...
2022-01-24 18:03:11.774 Private enc 0
2022-01-24 18:03:13.222 Waiting for a response from the server...
2022-01-24 18:03:18.247 Writing sign buf data
2022-01-24 18:03:20.072 FB Lock State: UNLOCKED
2022-01-24 18:03:20.329 User Lock State: LOCKED
2022-01-24 18:03:20.429 Reading product model
2022-01-24 18:03:22.339 Reading serial number
2022-01-24 18:03:22.625 Response contains FAIL!
2022-01-24 18:03:22.720 Reading serial number failed
2022-01-24 18:03:24.474 Reading build number
2022-01-24 18:03:26.472 Device Model: JNY-LX1
2022-01-24 18:03:26.577 System: JNY-L21 10.1.0.301(C432E1R6P1)
2022-01-24 18:03:27.194 Resetting Huawei ID...
2022-01-24 18:03:27.294 Formatting secure data...
2022-01-24 18:03:30.786 Rebooting device...
2022-01-24 18:03:31.083
2022-01-24 18:03:31.188 Reset Huawei ID done.
2022-01-24 18:03:31.312 Performed by 1.2.8 Software version.

[Octopus support]

Hello.

What do you mean exactly? Explain your problem in more detail.

Also, send us screenshot with your problem. We'll check it.

[khalidsuper]

Originally Posted by Octopus support

Hello.

What do you mean exactly? Explain your problem in more detail.

Also, send us screenshot with your problem. We'll check it.

sir i send you video en skype please check

https://drive.google.com/file/d/11wS...ew?usp=sharing