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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 03-21-2022, 12:44   #1 (permalink)
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AGS3-W09 Reset Huawei ID Question [Answered]


AGS3-W09 Huawei id removes problem...

Found COM ports:
1: COM30 USB Serial Port
2: COM1 Communications Port

Job ID: 000000000189B5C7
2022-03-21 11:39:09
Starting Reset Huawei ID
Selected phone model: ‪AGS3-W09‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...

Reset Huawei ID failed.
Performed by ‪1.2.8‬ Software version.
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Old 03-21-2022, 12:51   #2 (permalink)
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Hello.

Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).

Also, disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard.
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Old 03-21-2022, 13:08   #3 (permalink)
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stall same

Quote:
Originally Posted by Octopus support View Post
Hello.

Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).

Also, disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard.
stall same. other model is done, only this model problem.
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Old 03-21-2022, 13:30   #4 (permalink)
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Quote:
Originally Posted by mrmmethun555 View Post
stall same. other model is done, only this model problem.
Unfortunately, Reset Huawei ID operation currently not supported for your device.
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