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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 08-05-2021, 09:07   #1 (permalink)
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bug in new ver [Answered]


i cant repair g700&g610&g730 in new ver 1.2.5 &1.2.5.3

Job ID: 00000000015B527E
2021-08-05 07:57:24 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪G700-U10‬
Detected ‪MediaTek USB VCOM (Android)‬ port
++++++++++++++++++
stay on this and cant connect to device for repair

i tried on several phone
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Old 08-05-2021, 09:16   #2 (permalink)
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Hello.

What is exact state of phone and which operation you trying to do?
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Old 08-05-2021, 09:35   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

What is exact state of phone and which operation you trying to do?
after replacing the emmc, i want to repair the phone imei in debug mode
but it does not connect at all and the options remain disabled
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Old 08-05-2021, 09:47   #4 (permalink)
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i have this pronlem too with new versions

Code:
2021-07-26 15:57:59.974	Job ID: 0000000001503022
2021-07-26 15:58:00.411	2021-07-26 15:58:00 GMT -------------------------------------------------
2021-07-26 15:58:00.661	Starting Connect
2021-07-26 15:58:00.896	Selected phone model: G610-U20
2021-07-26 15:58:01.161	Refreshing serial ports list
2021-07-26 15:58:01.396	Found COM ports:
2021-07-26 15:58:01.864	1: COM33 USB Serial Port
2021-07-26 15:58:02.068	2: COM1 Communications Port
2021-07-26 15:58:02.291	3: COM12 MediaTek USB VCOM (Android)
2021-07-26 15:58:02.744	Detected MediaTek USB VCOM (Android) port


software stuck here

i found another phone tag-l21

tag l21 not connect corectly
same phone frp done with Octoplus frp Tool


but not working on huawei tool

Code:
2021-08-04 12:33:56.052	Job ID: 00000000015A6026
2021-08-04 12:33:56.687	2021-08-04 12:33:56 GMT -------------------------------------------------
2021-08-04 12:33:57.001	Starting Reset FRP (MTK Loader)
2021-08-04 12:33:57.307	Selected phone model: TAG-L21
2021-08-04 12:33:57.659	Please Power off the phone and insert USB cable
2021-08-04 12:34:02.222	Refreshing serial ports list
2021-08-04 12:34:02.515	Found COM ports:
2021-08-04 12:34:02.805	1: COM15 MediaTek PreLoader USB VCOM_V1633 (Android)
2021-08-04 12:34:03.146	2: COM1 Communications Port
2021-08-04 12:34:03.443	Detected MediaTek PreLoader USB VCOM_V1633 (Android) port
2021-08-04 12:34:03.760	Auto Boot Flash Tool
2021-08-04 12:34:04.078	Try to "Power ON" / "Power OFF" device and perform operation again
2021-08-04 12:34:04.383	
2021-08-04 12:34:04.761	Reset FRP (MTK Loader) failed.
2021-08-04 12:34:05.063	Performed by 1.2.5.3 Software version.
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Old 08-05-2021, 10:01   #5 (permalink)
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Hello.

Please, try to update the drivers.

Last edited by Octopus box; 08-05-2021 at 14:57.
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Old 08-05-2021, 14:40   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, try to updates the drivers.
no problem driver.
If we try in a row. After 10 to 15 attempts, the program will be able to connect to the server and repair the imei.problem software.
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Old 08-05-2021, 15:20   #7 (permalink)
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Please contact us to Skype, we will check remotely, where can be the problem in more details.

Quote:
Skype: Octopus.Box.support
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