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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 03-17-2022, 22:15   #1 (permalink)
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Card connected but says not connected [Answered]


Am having strange problem my card is connected but ut will say not connected after sometime if i start frp tool it will card blocked update firmware then it will update itself then frp tool will be online but after i start any operation again it wil card not connected n app will close can u tel me what can be wrong please
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Old 03-18-2022, 08:40   #2 (permalink)
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Hello.

Have you tried using a different USB port to work with the card?
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Old 03-18-2022, 10:16   #3 (permalink)
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yes itried different ports different computers also but doing same thing
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Old 03-19-2022, 17:33   #4 (permalink)
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try to instal another smart card driver

i faced with this proble and reinstal driver solved problem
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Old 03-21-2022, 08:33   #5 (permalink)
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Hello.

Was your problem solved after reinstalling the driver?
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