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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 10-21-2020, 19:23   #1 (permalink)
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Does Octopus Huawei Tools support CAM-AL00 and VNS-AL00? [Answered]


I have a Chinese version of honor5a mobile phone with model CAM-AL00 and version number CAM-AL00C00B240. When connected to Octopus Huawei tool, it will prompt that firmware is not supported.

Found COM ports:
1: COM9 DBAdapter Reserved Interface
2: COM8 HUAWEI Mobile Connect - Fake Acm Interface
3: COM6 Android Adapter PCUI
4: COM7 HUAWEI Mobile Connect - Fake Acm Interface

Job ID: 00000000001525B0
2020-10-21 18:09:45 GMT ------------------------------------------------
Starting Connect
Selected phone model: ‪CAM-AL00‬
Connecting to server...
Error: Authorization confirmation failed. Status byte doesn't match.
Device firmware is currently not supported

Connect failed.
Performed by ‪1.2.2.2‬ Software version.

There is another Huawei G9lite mobile phone VNS-AL00C00B230 with model VNS-AL00, which will also prompt that it does not support firmware. These are two long-standing models and should not be unsupported. Ask the team to provide a solution.

2020-10-07 16:31:31 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪VNS-AL00‬
Connecting to server..
Error: Authorization confirmation failed. Status byte doesn't match.
Device firmware is currently not supported

Connect failed.
Performed by ‪1.2.2 Software version.

Last edited by ballfeng; 10-21-2020 at 19:29.
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Old 10-22-2020, 08:26   #2 (permalink)
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Hello.

Unfortunately, no these devices with that firmwares aren't supported
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