ELS-N04 Reset Huawei ID Question [Answered]

[CHAUDHRAY ARSHAD]

here log

[Octopus support]

Hello.

Please, perform Read Info operation via Fastboot mode and post here results. We'll check it.

[CHAUDHRAY ARSHAD]

Originally Posted by Octopus support

Hello.

Please, perform Read Info operation via Fastboot mode and post here results. We'll check it.

Welcome to Octoplus Huawei Software v.‪1.2.8‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM4 USB Serial Port
3: COM76 RIM Virtual Serial Port v2
4: COM82 RIM Virtual Serial Port v2

Job ID: 00000000024083CD
2022-02-16 06:06:29
Starting Read Info
Selected phone model: ‪ELS-NX9‬
Searching Fastboot devices...
Found android device: K5J0220C17003773
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ELS-N29‬
System: ‪ELS-N29 11.0.0.182(C185E2R6P3)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 11.0.0.249‬
Custom Version: ‪ELS-N29-CUST 11.0.0.6(C185)‬
Preload Version: ‪ELS-N29-PRELOAD 11.0.0.3(C185R6)‬
C_Version: ‪C185‬
D_Version: ‪D000‬

Read Info done.
Performed by ‪1.2.8‬ Software version.

[Octopus support]

Hello.

Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).

Disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard.

Also, you have 2 RIM Virtual Serial Port v2, they may have a bad effect on the operation of the Octoplus Software.

[CHAUDHRAY ARSHAD]

Originally Posted by Octopus support

Hello.

Try to use other USB cable and other USB port on motherboard and close all third party Software (Samsung Kies, Android managers, modem dashboards, etc.).

Disconnect all third party devices from PC (other phones, modems, boxes, etc.) and connect your device directly to USB port of PC motherboard.

Also, you have 2 RIM Virtual Serial Port v2, they may have a bad effect on the operation of the Octoplus Software.

this not tht issue just fix 2 phone higher ver

when customer downgrade phone then phone don't want boot up

even with tp all software in market even try **** cant get right



i hve two phone both them some one downgrade it

now no fast boot r upgrade mode working even e recover



cant download latest firmware



even this fast i get info only modify cable



Found COM ports:
1: COM1 Communications Port
2: COM4 USB Serial Port
3: COM76 RIM Virtual Serial Port v2
4: COM82 RIM Virtual Serial Port v2

Job ID: 000000000240F00C
2022-02-16 12:22:03
Starting Read Info
Selected phone model: ‪ELS-NX9‬
Searching Fastboot devices...
Found android device: K5J0221105000379
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ELS-N29‬
System: ‪ELS-N29 11.0.0.182(C185E2R6P3)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 11.0.0.201‬
Custom Version: ‪ELS-N29-CUST 11.0.0.2(C185)‬
Preload Version: ‪ELS-N29-PRELOAD 11.0.0.3(C185R6)‬
C_Version: ‪C185‬
D_Version: ‪D000‬

Read Info done.
Performed by ‪1.2.8‬ Software version.

[Octopus support]

Hello.

We are still working on resolving this issue.

Also, please check your PM.