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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 02-18-2022, 17:15   #1 (permalink)
Freak Poster
 
Join Date: Jun 2004
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ELS-NX9‬ Reset Huawei ID Question [Answered]


(1) Job ID: 000000000243A723
2022-02-18 15:58:45
Starting Reset Huawei ID
Selected phone model: ‪ELS-NX9‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN990_5G_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Writing ‪BL2‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: 0123456789ABCDEF
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ELS-NX9‬
System: ‪ELS-N09 11.0.0.259(C316E3R2P3)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 11.0.0.259‬
Custom Version: ‪ELS-N09-CUST 11.0.0.3(C316)‬
Preload Version: ‪ELS-N09-PRELOAD 11.0.0.3(C316R2)‬
C_Version: ‪C316‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Connecting to the credit server...
Username: xxxxxxxxxx
Checking balance...
Your balance: 109 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
Rebooting device...

Reset Huawei ID failed.
Performed by ‪1.2.8‬ Software version.



(2) Welcome to Octoplus Huawei Software v.‪1.2.8‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM3 USB Serial Port
2: COM1 Communications Port
3: COM4 USB Serial Port

Job ID: 000000000243A26C
2022-02-18 15:43:32
Starting Reset Huawei ID
Selected phone model: ‪ELS-NX9‬

Reset Huawei ID is not supported for this device.
Performed by ‪1.2.8‬ Software version.

Job ID: 000000000243A2AC
2022-02-18 15:44:20
Starting Reset Huawei ID
Selected phone model: ‪ELS-NX9‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN990_5G_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Writing ‪BL2‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: 0123456789ABCDEF
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ELS-NX9‬
System: ‪ELS-N09 11.0.0.259(C316E3R2P3)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 11.0.0.259‬
Custom Version: ‪ELS-N09-CUST 11.0.0.3(C316)‬
Preload Version: ‪ELS-N09-PRELOAD 11.0.0.3(C316R2)‬
C_Version: ‪C316‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Connecting to the credit server...
Username: xxxxxxxxxxxxxxx
Checking balance...
Your balance: 109 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Saving backup of RECOVERY_RAMDISK...
Formatting secure data...
Rebooting device...

Reset Huawei ID done.
Performed by ‪1.2.8‬ Software version.

Done but still asking Huawei ID.
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Old 02-18-2022, 17:36   #2 (permalink)
Freak Poster
 
Join Date: Jun 2004
Location: Swakopmund, Namibia, Africa
Age: 51
Posts: 186
Member: 70374
Status: Offline
Thanks Meter: 19
Sometimes:

Job ID: 000000000243AFD2
2022-02-18 16:30:34
Starting Reset Huawei ID
Selected phone model: ‪ELS-NX9‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN990_5G_V2...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Writing ‪BL2‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found android device: 0123456789ABCDEF
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪ELS-NX9‬
System: ‪ELS-N09 11.0.0.259(C316E3R2P3)‬
Android Version: ‪10‬
Base Version: ‪ELS-LGRP4-OVS 11.0.0.259‬
Custom Version: ‪ELS-N09-CUST 11.0.0.3(C316)‬
Preload Version: ‪ELS-N09-PRELOAD 11.0.0.3(C316R2)‬
C_Version: ‪C316‬
D_Version: ‪D000‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬
Connecting to the credit server...
Username: xxxxxxxxxxxx
Checking balance...
Your balance: 109 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬
Saving backup of RECOVERY_RAMDISK...
Error: Reading partition recovery_ramdisk failed!

Reset Huawei ID failed.
Performed by ‪1.2.8‬ Software version.
  Reply With Quote
Old 02-19-2022, 08:14   #3 (permalink)
Product Supporter
 
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Join Date: Jan 2019
Location: USA, New York
Posts: 10,250
Member: 2891705
Status: Offline
Thanks Meter: 2,162
Hello.

We are still working on resolving this issue.

Also, please check your PM.
  Reply With Quote
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