g630-u10 repair imei failed [Solved]

[tdhmh]

error repair imei
Welcome to Octoplus Huawei Software v.‪1.2.8‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM27 DBAdapter Reserved Interface
2: COM1 Communications Port
3: COM5 USB Serial Port
4: COM23 Android Adapter PCUI
5: COM26 Android Adapter Modem

Job ID: 000000000236C98D
2022-02-07 13:41:58
Starting Repair Info
Selected phone model: ‪G630-U10‬
Detected ‪DBAdapter Reserved Interface‬ port
Error: Platform verification failed

Repair Info failed.
Performed by ‪1.2.8‬ Software version.

[Octopus box]

Hello.

Please, post here full software log of Repair Imei operation, we will check it.

You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_Huawei\LOG folder

[tdhmh]

022-02-07 14:00:19.896 Loading application settings
2022-02-07 14:00:19.920 Refreshing serial ports list
2022-02-07 14:00:19.942 Found COM ports:
2022-02-07 14:00:19.944 1: COM27 DBAdapter Reserved Interface
2022-02-07 14:00:19.944 2: COM1 Communications Port
2022-02-07 14:00:19.944 3: COM5 USB Serial Port
2022-02-07 14:00:19.944 4: COM23 Android Adapter PCUI
2022-02-07 14:00:19.944 5: COM26 Android Adapter Modem
2022-02-07 14:00:20.509 Welcome to Octoplus Huawei Software v.1.2.8
2022-02-07 14:00:20.510
2022-02-07 14:00:20.510 To enable 'Manufacture' mode dial
2022-02-07 14:00:20.510 - for Qualcomm and Hisilicon based models: *#*#2846579#*#*
2022-02-07 14:00:20.511 ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
2022-02-07 14:00:20.511 - for MTK based models: *#*#14789632#*#*
2022-02-07 14:00:20.511 ProjectMenu > Background Settings > USB Port Settings > Debug Mode
2022-02-07 14:00:20.512
2022-02-07 14:00:20.512 To enable 'Fastboot' mode
2022-02-07 14:00:20.512 1. Power off the phone. Remove SD and SIM cards
2022-02-07 14:00:20.513 2. Press 'Vol-' and insert USB cable
2022-02-07 14:00:20.513 3. Wait until phone enters 'Fastboot' mode
2022-02-07 14:00:20.513
2022-02-07 14:00:20.514 To enable 'Upgrade' mode
2022-02-07 14:00:20.514 1. Power off the phone. Remove SD and SIM cards
2022-02-07 14:00:20.514 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2022-02-07 14:00:20.515 3. Wait until phone enters 'Upgrade mode'
2022-02-07 14:00:21.529 Refreshing serial ports list
2022-02-07 14:00:21.550 Found COM ports:
2022-02-07 14:00:21.553 1: COM27 DBAdapter Reserved Interface
2022-02-07 14:00:21.553 2: COM1 Communications Port
2022-02-07 14:00:21.554 3: COM5 USB Serial Port
2022-02-07 14:00:21.554 4: COM23 Android Adapter PCUI
2022-02-07 14:00:21.555 5: COM26 Android Adapter Modem
2022-02-07 14:00:21.645 Init finished
2022-02-07 14:00:32.949 Refreshing serial ports list
2022-02-07 14:00:32.987 Found COM ports:
2022-02-07 14:00:32.991 1: COM27 DBAdapter Reserved Interface
2022-02-07 14:00:32.991 2: COM1 Communications Port
2022-02-07 14:00:32.991 3: COM5 USB Serial Port
2022-02-07 14:00:32.991 4: COM23 Android Adapter PCUI
2022-02-07 14:00:32.991 5: COM26 Android Adapter Modem
2022-02-07 14:01:01.487 Job ID: 000000000236D0CE
2022-02-07 14:01:01.917 2022-02-07 14:01:01
2022-02-07 14:01:02.131 Starting Repair Info
2022-02-07 14:01:02.342 Selected phone model: G630-U10
2022-02-07 14:01:02.600 Detected DBAdapter Reserved Interface port
2022-02-07 14:01:03.654 Platform verification failed
2022-02-07 14:01:03.865
2022-02-07 14:01:04.077 Repair Info failed.
2022-02-07 14:01:04.291 Performed by 1.2.8 Software version.

[Octopus box]

What devices were appear in Device manager? Please, make screenshot and post here.

[tdhmh]

Originally Posted by Octopus box

What devices were appear in Device manager? Please, make screenshot and post here.

i cant post screenshot(my posts blelow 10)
but
in device manager in ports(com&lpt) showing:
android adapter pcui(com23)
communications port(com1)
dbadapter reserved interface (com27)
printer port(lpt1)
usb serial port (com5)

[tdhmh]

solved
today I repeated the operation and I did not get any error

[Octopus support]

Originally Posted by tdhmh

solved
today I repeated the operation and I did not get any error

Hello.

Thanks for the good feedback, please send here full successful log, we will check it.

[tdhmh]

Originally Posted by Octopus support

Hello.

Thanks for the good feedback, please send here full successful log, we will check it.

2022-02-08 05:42:56.272 Loading application settings
2022-02-08 05:42:56.296 Refreshing serial ports list
2022-02-08 05:42:56.320 Found COM ports:
2022-02-08 05:42:56.323 1: COM1 Communications Port
2022-02-08 05:42:56.323 2: COM27 DBAdapter Reserved Interface
2022-02-08 05:42:56.323 3: COM5 USB Serial Port
2022-02-08 05:42:56.323 4: COM23 Android Adapter PCUI
2022-02-08 05:42:56.323 5: COM26 Android Adapter Modem
2022-02-08 05:42:56.891 Welcome to Octoplus Huawei Software v.1.2.8
2022-02-08 05:42:56.891
2022-02-08 05:42:56.891 To enable 'Manufacture' mode dial
2022-02-08 05:42:56.892 - for Qualcomm and Hisilicon based models: *#*#2846579#*#*
2022-02-08 05:42:56.892 ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
2022-02-08 05:42:56.892 - for MTK based models: *#*#14789632#*#*
2022-02-08 05:42:56.892 ProjectMenu > Background Settings > USB Port Settings > Debug Mode
2022-02-08 05:42:56.893
2022-02-08 05:42:56.893 To enable 'Fastboot' mode
2022-02-08 05:42:56.893 1. Power off the phone. Remove SD and SIM cards
2022-02-08 05:42:56.894 2. Press 'Vol-' and insert USB cable
2022-02-08 05:42:56.894 3. Wait until phone enters 'Fastboot' mode
2022-02-08 05:42:56.894
2022-02-08 05:42:56.895 To enable 'Upgrade' mode
2022-02-08 05:42:56.895 1. Power off the phone. Remove SD and SIM cards
2022-02-08 05:42:56.896 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2022-02-08 05:42:56.896 3. Wait until phone enters 'Upgrade mode'
2022-02-08 05:42:58.015 Refreshing serial ports list
2022-02-08 05:42:58.036 Found COM ports:
2022-02-08 05:42:58.039 1: COM1 Communications Port
2022-02-08 05:42:58.039 2: COM27 DBAdapter Reserved Interface
2022-02-08 05:42:58.040 3: COM5 USB Serial Port
2022-02-08 05:42:58.040 4: COM23 Android Adapter PCUI
2022-02-08 05:42:58.041 5: COM26 Android Adapter Modem
2022-02-08 05:42:58.133 Init finished
2022-02-08 05:43:23.016 Job ID: 00000000023782A5
2022-02-08 05:43:23.364 2022-02-08 05:43:23
2022-02-08 05:43:23.537 Starting Repair Info
2022-02-08 05:43:23.710 Selected phone model: G630-U10
2022-02-08 05:43:23.926 Detected DBAdapter Reserved Interface port
2022-02-08 05:43:26.470 Connecting to server...
2022-02-08 05:43:26.643 Check auth 0
2022-02-08 05:43:27.656 Authorization is successful
2022-02-08 05:43:31.372 Device Model: G630_U00
2022-02-08 05:43:31.546 Firmware: HD1G630M
2022-02-08 05:43:31.720 Boot: MSM8x1xC00B140_BOOT
2022-02-08 05:43:31.895 System: G630-U10V100R001C00B159_SYSTEM
2022-02-08 05:43:32.069 Recovery: G630-U10V100R001C00B159_RECOVERY
2022-02-08 05:43:32.244 MEID: 00000000000000
2022-02-08 05:43:32.418 PESN: 00000000
2022-02-08 05:43:32.595 IMEI A: ***************
2022-02-08 05:43:32.767 IMEI B: ***************
2022-02-08 05:43:32.943 Bluetooth MAC: 58:2A:F7:F0:A9:6D
2022-02-08 05:43:33.120 WiFi MAC: 58:2A:F7:F0:AE:B4
2022-02-08 05:43:33.296 S/N: H3L7S15503005423
2022-02-08 05:43:33.472 Board S/N: 7S2NPX154S021356
2022-02-08 05:43:33.647 Vendor Code: hw
2022-02-08 05:43:33.824 Country Code: meaf
2022-02-08 05:43:34.021 Downloading additional resources...
2022-02-08 05:43:34.204 New IMEI A: ***************
2022-02-08 05:43:34.382 New IMEI B: ***************
2022-02-08 05:43:37.936 Repairing IMEI A...
2022-02-08 05:43:38.112 Private enc 0
2022-02-08 05:43:38.281 Private enc 0
2022-02-08 05:43:38.451 Private enc 0
2022-02-08 05:43:38.959 Repairing IMEI B...
2022-02-08 05:43:39.137 Private enc 0
2022-02-08 05:43:39.645 Resetting your device
2022-02-08 05:43:40.158
2022-02-08 05:43:40.335 Repair Info done.
2022-02-08 05:43:40.511 Performed by 1.2.8 Software version.