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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 09-13-2020, 10:41   #1 (permalink)
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how to Huawei ID remove ANE-AL00? [Answered]


is it possible to remove huawei ID ANE-AL00 with octoplus huawei?
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Old 09-14-2020, 07:54   #2 (permalink)
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Hello.

Please, check List of supported phone models and operations and latest Octoplus Huawei update attentive

Anyway, You can try to reset Huawei ID with Octoplus Huawei Tool, if You we'll manage to downgrade phone's firmware version
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Old 09-15-2020, 04:31   #3 (permalink)
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hi, thanks for good support

i can do downgrade and testpoint. but when i choose models. button for huawei ID remove cant click.

any suggestion?
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Old 09-15-2020, 07:51   #4 (permalink)
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First You need to do Connect operation to get active button
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Old 10-02-2020, 04:55   #5 (permalink)
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Quote:
Originally Posted by Octopus box View Post
First You need to do Connect operation to get active button
button still not active after connected successfully
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Old 10-02-2020, 07:47   #6 (permalink)
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Quote:
Originally Posted by ceyad View Post
button still not active after connected successfully
Please post here full Software log of connect operation we will check it.
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Old 10-02-2020, 08:42   #7 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Please post here full Software log of connect operation we will check it.
Starting Connect
Selected phone model: ‪ANE-AL00‬
Searching HUAWEI USB COM 1.0 port...
Writing bootloader KIRIN659_A8.0_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found a fastboot device: GJQ4C18423007132

Device Model: ‪ANE-AL00‬
System: ‪ANE-LGRP1-CHN 9.1.0.112‬
MEID: ‪A0000091Exxxxx‬
IMEI A: ‪860207047xxxxxx
IMEI B: ‪860207047xxxxxx‬
S/N: ‪GJQ4C18423007132‬
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬

Connect done.
Performed by ‪1.2.2‬ Software version.
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Old 10-02-2020, 09:20   #8 (permalink)
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Please contact us to Skype, we will check where can be the problem in more details.

Quote:
Skype: Octopus.Box.support
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Old 10-02-2020, 10:09   #9 (permalink)
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Please contact us to Skype, we will check where can be the problem in more details.
please check skype, thanks
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