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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 08-22-2021, 19:53   #1 (permalink)
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Smile huawei tool is not working [Solved]


hi ,before some days octoplus huawei tool is not working , showing error is read data time out,
i saw a post on this forum yesterday about maintenance huawei tool server and now post is not showing and still tool is not working ...
 
Old 08-23-2021, 08:55   #2 (permalink)
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Hello.

Please post here full Software log with all performed operations, we will check it.
 
Old 08-23-2021, 12:09   #3 (permalink)
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Write Cert failed.
Performed by ‪1.2.5.2‬ Software version.
2021-08-23 11:08:31 GMT -------------------------------------------------
Starting Write Cert
Selected phone model: ‪INE-LX1
Connecting to the credit server...
Error: Read data timeout!
Error: The connection to the credit server failed!

Write Cert failed.
Performed by ‪1.2.5.2‬ Software version.
 
Old 08-23-2021, 12:37   #4 (permalink)
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Please download and install latest test version 1.2.5.3 and repeat operation again, post here results.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
 
Old 08-24-2021, 06:29   #5 (permalink)
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Welcome to Octoplus Huawei Software v.‪1.2.5‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM17 USB Serial Port

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Error: Connecting to server failed
Error: Read data timeout!
Error: Read data timeout!
 
Old 08-24-2021, 17:01   #6 (permalink)
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Still not solve

what should I do now...I tried to update but I cant,reinstall but same issue .I do try to go to forum then also fail..
 
Old 08-24-2021, 20:45   #7 (permalink)
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i have same problem :
:

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Error: Connecting to server failed

when server on ?
 
Old 08-25-2021, 09:23   #8 (permalink)
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Hello.

Please, try to repeat the operation once again.
 
Old 08-26-2021, 11:51   #9 (permalink)
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Starting Connect
Selected phone model: ‪STK-L21‬
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found a fastboot device: 2ABVB20709009291
Detected ‪Android Sooner Single ADB Interface‬ port

Device Model: ‪STK-L21‬
System: ‪STK-L21MDV 10.0.0.414(C185E6R3P1)‬
FB Lock State: ‪LOCKED‬
User Lock State: ‪LOCKED‬

Connect done.
Performed by ‪1.2.5‬ Software version.
2021-08-26 10:44:54 GMT -------------------------------------------------
Starting Write Cert
Selected phone model: ‪STK-L21‬
Connecting to the credit server...
Searching HUAWEI USB COM 1.0 port...
Detected ‪HUAWEI USB COM 1.0‬ port
Writing bootloader KIRIN710_V1...
Initializing remote service connection...
Writing ‪XLOADER‬ partition...
Writing ‪UCE‬ partition...
Writing ‪FASTBOOT‬ partition...
Bootloader Update successfully
Rebooting to fastboot mode...
Searching Fastboot devices...
Found a fastboot device: 2ABVB20709009291
Detected ‪Android Sooner Single ADB Interface‬ port
Checking balance...
Your balance: 100 credits
Sending device information...
Sending firmware information...
To perform this operation you need to have: 0 credits.
Removing firmware protection...
Connecting to server...
Waiting for a response from the server...
FB Lock State: ‪UNLOCKED‬
User Lock State: ‪LOCKED‬

Device Model: ‪STK-L21‬
System: ‪STK-L21MDV 10.0.0.414(C185E6R3P1)‬
Saving backup of MODEM_SECURE...
Saving backup of OEMINFO...
Reading secure data...
Writing certificate files...
Error: Can`t find imei block!
Error: You need to restore oeminfo partition!

Write Cert failed.
Performed by ‪1.2.5‬ Software version.
 
Old 08-26-2021, 12:06   #10 (permalink)
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Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Sending an authorization request...

Error: Connecting to server failed
 
Old 08-26-2021, 12:12   #11 (permalink)
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Please, download Octoplus Huawei Software 1.2.5.3 version for this link.
 
Old 08-26-2021, 21:05   #12 (permalink)
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i go to support from frp tool and get 1.2.5.3 and all work ok thanks for support
 
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