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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 10-12-2020, 12:06   #1 (permalink)
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Smile jat-l29 frp failed [Solved]


arting Reset FRP (Factory Mode)
Selected phone model: JAT-L29
Please Power off the phone, attach Test Point and insert USB cable

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Sending Authentication Data
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
Reading Partition Table
Reading FRP Partition
Removing FRP secure data...
Error: Erase Error

Reset FRP (Factory Mode) failed.
Performed by ‪1.2.2.1‬ Software version.

2020-10-12 11:01:33 GMT -------------------------------------------------
Starting Reset FRP (Factory Mode)
Selected phone model: JAT-L29
Please Power off the phone, attach Test Point and insert USB cable

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Sending Authentication Data
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
Reading Partition Table
Reading FRP Partition
Removing FRP secure data...
Error: Erase Error
Canceling... Please be patient!

Reset FRP (Factory Mode) failed.
Performed by ‪1.2.2.1‬ Software version.
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Old 10-12-2020, 16:13   #2 (permalink)
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Hello.

We've tested on both our devices and everything works fine, we can try to prepare test Software version for You, if You sill have this device on hands?
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Old 10-13-2020, 13:31   #3 (permalink)
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now i solve problem and *******r take phone
thanks to good team and good support
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Old 10-22-2020, 21:48   #4 (permalink)
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Quote:
Originally Posted by elpring View Post
now i solve problem and *******r take phone
thanks to good team and good support
how did you solve it ?
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Old 10-23-2020, 08:37   #5 (permalink)
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Quote:
Originally Posted by MLO Soft View Post
how did you solve it ?
Hello.

Please use latest software version and perform operation, post here results.
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