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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 04-27-2021, 10:37   #1 (permalink)
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JAT-L29 IMEI Null [Answered]


Hi team

Repair Done but IMEI still Null

here is logs

Welcome to Octoplus Huawei Software v.‪1.2.5‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM23 USB Serial Port
2021-04-27 09:03:11 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪JAT-L29‬
Please, put your device in Factory mode (use "ON/OFF Factory Mode" option or Hardware Test Point) and insert USB cable
MediaTek USB Port is not found

Connect failed.
Performed by ‪1.2.5‬ Software version.
2021-04-27 09:04:13 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪JAT-L29‬
Please, put your device in Factory mode (use "ON/OFF Factory Mode" option or Hardware Test Point) and insert USB cable
Detected ‪MediaTek USB Port_V1632‬ port

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Initializing remote service connection...
Downloading Authentication Data...
Sending Authentication Data...
Initializing remote service connection...
Downloading Download Agent data...
Using MTK_AllInOne_DA_v3.3001.2018/10/18.17:38_452898 download agent...
Found a suitable Download agent.
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing remote service connection...
Downloading preloader data...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
IMEI A: ‪865881041937878‬
IMEI B: ‪865881041975886‬

Connect done.
Performed by ‪1.2.5‬ Software version.
2021-04-27 09:07:13 GMT -------------------------------------------------
Starting Repair Info
Selected phone model: ‪JAT-L29‬
New IMEI A: ‪865881041937878‬
New IMEI B: ‪865881041975886‬
New Vendor Code: ‪hw‬
New Country Code: ‪spcseas‬
Creating partition backup: ‪JAT-L29_nvram_2021-04-27_16-07-13.bin‬
Repairing Imei A...
Repairing Imei B...
Writing secure data...
Reading vendor/country...
Vendor code: hw
Country code: spcseas
Repairing vendor/country...
Please perform a Factory Data Reset of your device manually through Recovery mode.

Repair Info done.
Performed by ‪1.2.5‬ Software version.
Canceling... Please be patient!
2021-04-27 09:17:23 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪JAT-L29‬
Please, put your device in Factory mode (use "ON/OFF Factory Mode" option or Hardware Test Point) and insert USB cable
MediaTek USB Port is not found

Connect failed.
Performed by ‪1.2.5‬ Software version.
2021-04-27 09:18:25 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪JAT-L29‬
Please, put your device in Factory mode (use "ON/OFF Factory Mode" option or Hardware Test Point) and insert USB cable
Detected ‪MediaTek USB Port_V1632‬ port

Detecting Chip Version...
HW Chip : MT6765
HW Version : 8A00.CA00.0000.0000
Brom Version: 5
Boot Loader Version: FE
Initializing remote service connection...
Downloading Authentication Data...
Sending Authentication Data...
Initializing remote service connection...
Downloading Download Agent data...
Using MTK_AllInOne_DA_v3.3001.2018/10/18.17:38_452898 download agent...
Found a suitable Download agent.
Sending Download Agent...
DA successfully sent
Synchronizing with DA...
Mobile Status: SYNC
Mobile Status: brom
Sending BootLoader Info...
Initializing remote service connection...
Downloading preloader data...
Initializing Memory Flash...
Initialization completed
Sending Loader...
Mobile Status: SYNC
Loader successfully sent
Reading Flash Info...
EMMC rpmb size : 16 Mb
EMMC boot1 size : 4 Mb
EMMC boot2 size : 4 Mb
EMMC gp1 size : 0 Mb
EMMC gp2 size : 0 Mb
EMMC gp3 size : 0 Mb
EMMC gp4 size : 0 Mb
EMMC user area size : 59640 Mb
IMEI A: ‪865881041937878‬
IMEI B: ‪865881041975886‬

Connect done.
Performed by ‪1.2.5‬ Software version.
2021-04-27 09:20:15 GMT -------------------------------------------------
Starting Repair Info
Selected phone model: ‪JAT-L29‬
New IMEI A: ‪865881041937795‬
New IMEI B: ‪865881041937688‬
Creating partition backup: ‪JAT-L29_nvram_2021-04-27_16-20-15.bin‬
Repairing Imei A...
Repairing Imei B...
Writing secure data...
Please perform a Factory Data Reset of your device manually through Recovery mode.

Repair Info done.
Performed by ‪1.2.5‬ Software version.
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Old 04-27-2021, 11:28   #2 (permalink)
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Hello.

Did You perform these steps:

Quote:
Please perform a Factory Data Reset of your device manually through Recovery mode.
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Old 04-27-2021, 13:35   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Did You perform these steps:
yes I did 2 times but still same problem.

any idea ?
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Old 04-27-2021, 15:00   #4 (permalink)
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Posts: 10,163
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What is exact state of phone now? What actions did you do from the phone before performing Repair IMEI operation?

Also, type *#06# and post here screenshot, we will check it.

Last edited by Octopus support; 04-27-2021 at 16:45.
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