JSN-L21 with frp after on factory failed stuck on logo [Solved]

[profkefah]

2021-02-05 15:08:17.294
2021-02-05 15:08:17.294 To enable 'Fastboot' mode
2021-02-05 15:08:17.294 1. Power off the phone. Remove SD and SIM cards
2021-02-05 15:08:17.295 2. Press 'Vol-' and insert USB cable
2021-02-05 15:08:17.295 3. Wait until phone enters 'Fastboot' mode
2021-02-05 15:08:17.295
2021-02-05 15:08:17.295 To enable 'Upgrade' mode
2021-02-05 15:08:17.296 1. Power off the phone. Remove SD and SIM cards
2021-02-05 15:08:17.296 2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
2021-02-05 15:08:17.296 3. Wait until phone enters 'Upgrade mode'
2021-02-05 15:08:17.398 Init finished
2021-02-05 15:08:19.541 Connected to log server.
2021-02-05 15:08:20.726 Job ID: 000000000089B64B
2021-02-05 15:08:20.965 2021-02-05 15:08:20 GMT -------------------------------------------------
2021-02-05 15:08:21.081 Starting Auto detect
2021-02-05 15:08:21.239 No devices in manufacture mode detected
2021-02-05 15:08:21.362
2021-02-05 15:08:21.486 Auto detect failed.
2021-02-05 15:08:21.603 Performed by 1.2.3 Software version.
2021-02-05 15:08:29.040 Connected to log server.
2021-02-05 15:08:30.322 Job ID: 000000000089B658
2021-02-05 15:08:30.573 2021-02-05 15:08:30 GMT -------------------------------------------------
2021-02-05 15:08:30.699 Starting Reset FRP (Fastboot Mode)
2021-02-05 15:08:30.822 Searching Fastboot devices...
2021-02-05 15:08:31.820 Total interfaces: 1
2021-02-05 15:08:31.954 Interface 0 : flags: 1, name(79): \\?\usb#vid_18d1&pid_d00d#7&2be435df&0&3#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b}
2021-02-05 15:08:32.075 Found a fastboot device: 2NJNW19A18001170
2021-02-05 15:08:34.421 Reading serial number failed
2021-02-05 15:08:38.821 Device Model: JSN-L21
2021-02-05 15:08:38.944 System: JSN-L21 10.0.0.237(C432E6R3P2)
2021-02-05 15:08:39.065 Failed to read initial Reset FRP data
2021-02-05 15:08:39.185
2021-02-05 15:08:39.313 Reset FRP (Fastboot Mode) failed.
2021-02-05 15:08:39.437 Performed by 1.2.3 Software version.
2021-02-05 15:08:44.543 Refreshing serial ports list
2021-02-05 15:08:44.836 Found COM ports:
2021-02-05 15:08:44.839 1: COM5 USB Serial Port
2021-02-05 15:08:44.841 2: COM1 Communications Port
2021-02-05 15:09:04.012 Connected to log server.
2021-02-05 15:09:05.278 Job ID: 000000000089B695
2021-02-05 15:09:05.521 2021-02-05 15:09:05 GMT -------------------------------------------------
2021-02-05 15:09:05.645 Starting Reset FRP (Factory Mode)
2021-02-05 15:09:05.771 Selected phone model: JSN-L21
2021-02-05 15:09:05.896 Username: profkefah
2021-02-05 15:09:06.013 Connecting to the credit server...
2021-02-05 15:09:12.764 Checking balance...
2021-02-05 15:09:13.372 Your balance: 200 credits
2021-02-05 15:09:15.710 To perform this operation you need to have: 0 credits.
2021-02-05 15:09:38.242 Searching HUAWEI USB COM 1.0 port...
2021-02-05 15:09:45.368 Canceling... Please be patient!
2021-02-05 15:09:45.499 HUAWEI USB COM 1.0 port not found
2021-02-05 15:09:45.616
2021-02-05 15:09:45.734 Reset FRP (Factory Mode) canceled.
2021-02-05 15:09:45.851 Performed by 1.2.3 Software version.
2021-02-05 15:09:48.291 Connected to log server.
2021-02-05 15:09:49.639 Job ID: 000000000089B6CD
2021-02-05 15:09:49.884 2021-02-05 15:09:49 GMT -------------------------------------------------
2021-02-05 15:09:50.006 Starting ON/OFF Factory Mode
2021-02-05 15:09:50.131 Selected phone model: JSN-L21
2021-02-05 15:09:50.254 To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
2021-02-05 15:09:50.377 To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
2021-02-05 15:09:50.511 Performing OFF Factory Mode operation...
2021-02-05 15:09:50.636 Searching Fastboot devices...
2021-02-05 15:09:51.198 Total interfaces: 1
2021-02-05 15:09:51.319 Interface 0 : flags: 1, name(79): \\?\usb#vid_18d1&pid_d00d#7&2be435df&0&3#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b}
2021-02-05 15:09:51.441 Found a fastboot device: 2NJNW19A18001170
2021-02-05 15:09:53.799 Reading serial number failed
2021-02-05 15:09:58.200 Device Model: JSN-L21
2021-02-05 15:09:58.324 System: JSN-L21 10.0.0.237(C432E6R3P2)
2021-02-05 15:09:58.450 Removing firmware protection...
2021-02-05 15:09:59.140 Connecting to server...
2021-02-05 15:09:59.973 Private enc 0
2021-02-05 15:10:00.095 Fail Private enc 0: Wrong packet received
2021-02-05 15:10:00.215
2021-02-05 15:10:00.343 ON/OFF Factory Mode failed.
2021-02-05 15:10:00.469 Performed by 1.2.3 Software version.
2021-02-05 15:11:50.963 Connected to log server.
2021-02-05 15:11:52.192 Job ID: 000000000089B782
2021-02-05 15:11:52.433 2021-02-05 15:11:52 GMT -------------------------------------------------
2021-02-05 15:11:52.555 Starting ON/OFF Factory Mode
2021-02-05 15:11:52.686 Selected phone model: JSN-L21
2021-02-05 15:11:52.808 To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
2021-02-05 15:11:52.938 To Disable Factory mode connect the phone in Factory mode or Factory Fastboot mode!
2021-02-05 15:11:53.061 Checking the existence of the auto firmware file...
2021-02-05 15:12:08.978 Performing ON Factory Mode operation...
2021-02-05 15:12:09.111 Checking firmware package type
2021-02-05 15:12:09.236 Initializing remote service connection...
2021-02-05 15:12:09.357 Downloading patch files from the server...
2021-02-05 15:12:12.784 Searching device in Upgrade mode...
2021-02-05 15:12:12.906 Connecting to phone..
2021-02-05 15:12:13.033 Phone connect successfully!
2021-02-05 15:12:13.156 Writing firmware partitions...
2021-02-05 15:12:13.284 Writing SHA256RSA partition...
2021-02-05 15:12:14.043 Writing CRC partition...
2021-02-05 15:12:15.171 Writing BASE_VERLIST partition...
2021-02-05 15:12:16.341 Failed write BASE_VERLIST partition
2021-02-05 15:12:41.712 Canceling... Please be patient!
2021-02-05 15:13:03.706 Checking firmware package type
2021-02-05 15:13:03.888 Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.
2021-02-05 15:13:04.045




i tried wipe data still same any advise

[Octopus support]

Hello.

Thanks for report, we are working on solution for this issue, to repair the phone, please re-flash the phone with same or higher firmware version in upgrade mode.

[profkefah]

thank you i did reset now phone oki but frp
i solved frp issue by another way