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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 05-27-2020, 13:53   #1 (permalink)
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mediapad t5 (AGS2-L09) possble to downgrade for network unlock? [Answered]


2020-05-27 12:48:24 GMT -------------------------------------------------
Starting Auto detect

Detected ‪HiSilicon Android Device‬ at ‪COM7‬

Warning: Can't get serial number.
Warning: Can't get device model.
Warning: Can't get IMEI/MAC info.
Removing security protection...
Connecting to server...
Device firmware is currently not supported

Auto detect failed.
Performed by ‪1.1.8‬ Software version.
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Old 05-27-2020, 14:27   #2 (permalink)
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Hello.

Please, select correct phone model from the list and try to do Unlock operation, after post here full Software log
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Old 05-27-2020, 14:33   #3 (permalink)
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2020-05-27 13:33:16 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪AGS2-L09‬
Warning: Can't get serial number.
Warning: Can't get device model.
Warning: Can't get IMEI/MAC info.
Connecting to server...
Device firmware is currently not supported

Connect failed.
Performed by ‪1.1.8‬ Software version.
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Old 05-27-2020, 15:13   #4 (permalink)
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You can try to downrgade phone's firmware via board firmware, but only at your own risk, we don't test it
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Old 12-22-2020, 12:33   #5 (permalink)
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Job ID: 00000000004CB499
2020-12-23 02:25:00 GMT -------------------------------------------------
Starting Connect
Selected phone model: ‪AGS2-L09‬
Warning: Can't get serial number.
Warning: Can't get device model.
Warning: Can't get IMEI/MAC info.
Connecting to server...
Device firmware is currently not supported

Connect failed.
Performed by ‪1.2.3‬ Software version.
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Old 12-22-2020, 13:12   #6 (permalink)
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You can try to downrgade phone's firmware via board firmware, but only at your own risk, we don't test it
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