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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus Huawei Tool


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Old 09-22-2020, 02:37   #1 (permalink)
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Join Date: Mar 2016
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P9 Lite not go usb com1.0 [Answered]


I need to flash board software ( xml board ) but software cant get phone to USB COM1.0 without disassembling.
need fix.

here logs

Welcome to Octoplus Huawei Software v.‪1.2.1.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM3 USB Serial Port

2020-09-22 01:28:04 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: VNS-L31
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing OFF Factory Mode operation...
Searching Fastboot devices...
Found a fastboot device: FUH0216A11003538
System: ‪VNS-L31C636B100‬
IMEI A: ‪863066035235198‬
S/N: ‪FUH0216A11003538‬
Using the following method...
Error: Reading partition xloader failed!

ON/OFF Factory Mode failed.
Performed by ‪1.2.1.1‬ Software version.

2020-09-22 01:29:01 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: VNS-L31
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing OFF Factory Mode operation...
Searching Fastboot devices...
Found a fastboot device: FUH0216A11003538
System: ‪VNS-L31C636B100‬
IMEI A: ‪863066035235198‬
S/N: ‪FUH0216A11003538‬
Using the following method...
Error: Reading partition xloader failed!

ON/OFF Factory Mode failed.
Performed by ‪1.2.1.1‬ Software version.
Loading the latest update news..
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Old 09-22-2020, 08:17   #2 (permalink)
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Hello.

Please put the phone into Upgrade mode (press and hold Vol+ and Vol- buttons, connect USB cable), then do "ON/OFF Factory Mode" operation.
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Old 09-22-2020, 13:23   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

Please put the phone into Upgrade mode (press and hold Vol+ and Vol- buttons, connect USB cable), then do "ON/OFF Factory Mode" operation.
Hello,

I try with your instruction but not working. I hope you will fix it as soon as possible.

here logs,

Welcome to Octoplus Huawei Software v.‪1.2.1.1‬

To enable 'Manufacture' mode dial
- for Qualcomm and Hisilicon based models: *#*#2846579#*#*
ProjectMenu > Background Settings > USB Port Settings > Manufacture Mode
- for MTK based models: *#*#14789632#*#*
ProjectMenu > Background Settings > USB Port Settings > Debug Mode

To enable 'Fastboot' mode
1. Power off the phone. Remove SD and SIM cards
2. Press 'Vol-' and insert USB cable
3. Wait until phone enters 'Fastboot' mode

To enable 'Upgrade' mode
1. Power off the phone. Remove SD and SIM cards
2. Press and hold 'Vol-' and 'Vol+' keys and insert USB cable
3. Wait until phone enters 'Upgrade mode'

Found COM ports:
1: COM1 Communications Port
2: COM3 USB Serial Port
3: COM5 Android Adapter PCUI
4: COM6 DBAdapter Reserved Interface
5: COM7 HUAWEI Mobile Connect - Fake Acm Interface

2020-09-22 12:20:37 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: VNS-L31
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Error: Downloading files from server failed!
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.1.1‬ Software version.

2020-09-22 12:21:07 GMT -------------------------------------------------
Starting ON/OFF Factory Mode
Selected phone model: VNS-L31
To Enable Factory mode put the phone in Upgrade mode and connect USB cable!
To Disable Factory mode put the phone in Factory or Fastboot mode and connect USB cable!
Performing ON Factory Mode operation...
Checking firmware package type
Initializing remote service connection...
Downloading patch files from server...
Error: Downloading files from server failed!
Warning: Switching your device to Factory Mode is not possible! Please, connect your device via Test Point and perform the desired operation.

ON/OFF Factory Mode failed.
Performed by ‪1.2.1.1‬ Software version.
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