STK-AL00 Reset Huawei ID Issue [Answered]

[SAAD3000]

Huawei id reset said done but still asking activate device


2023-08-17 16:11:07.634 1: COM28 HUAWEI USB COM 1.0
2023-08-17 16:11:12.533 Job ID: 00000000022A42B6
2023-08-17 16:11:13.178 2023-08-17 16:11:13
2023-08-17 16:11:13.193 Starting Reset Huawei ID
2023-08-17 16:11:13.205 Selected phone model: STK-AL00
2023-08-17 16:11:13.239 Please, make sure the phone`s battery is fully charged and connected, after connect the device via Factory Mode (use Hardware Test Point or "ON/OFF Factory Mode option").
2023-08-17 16:11:15.338 Selected response: Proceed
2023-08-17 16:11:15.342 Searching HUAWEI USB COM 1.0 port...
2023-08-17 16:11:15.347 Detected HUAWEI USB COM 1.0 port
2023-08-17 16:11:15.355 Phone connect successfully
2023-08-17 16:11:15.359 Writing bootloader KIRIN710_V1...
2023-08-17 16:11:15.364 Initializing remote service connection...
2023-08-17 16:11:16.905 Downloading resource...
2023-08-17 16:11:18.549 Writing XLOADER partition...
2023-08-17 16:11:21.317 Writing UCE partition...
2023-08-17 16:11:26.063 Writing FASTBOOT partition...
2023-08-17 16:11:43.609 Bootloader Update successfully
2023-08-17 16:11:43.634 Rebooting to fastboot mode...
2023-08-17 16:11:43.653 If you use modified USB cable please reconnect cable from the mother board and press "Ok" to proceed the operation
2023-08-17 16:11:56.982 Selected response: Ok
2023-08-17 16:11:56.990 Searching Fastboot devices...
2023-08-17 16:11:58.983 Total interfaces: 1
2023-08-17 16:11:58.983 Interface 0 : flags: 1, name(81): \\?\usb#vid_18d1&pid_d00d#cmbdu19a14012603#{f72fe0 d4-cbcb-407d-8814-9ed673d0dd6b}
2023-08-17 16:11:58.984 Found android device: CMBDU19A14012603
2023-08-17 16:11:59.014 Detected Android Sooner Single ADB Interface port
2023-08-17 16:11:59.047 Reading basic data...
2023-08-17 16:11:59.083 Reading product model
2023-08-17 16:12:01.094 Reading build number
2023-08-17 16:12:03.098 Device Model: STK-AL00
2023-08-17 16:12:03.122 System: STK-AL00 3.0.0.165(C00E160R6P3)
2023-08-17 16:12:03.128 Android Version: 10
2023-08-17 16:12:03.132 Base Version: STK-LGRP1-CHN 103.0.0.165
2023-08-17 16:12:03.137 Custom Version: STK-AL00-CUST 103.0.0.160(C00)
2023-08-17 16:12:03.141 Preload Version: STK-AL00-PRELOAD 103.0.0.3(C00R6)
2023-08-17 16:12:03.146 C_Version: C00
2023-08-17 16:12:03.151 D_Version: D000
2023-08-17 16:12:03.156 FB Lock State: LOCKED
2023-08-17 16:12:03.161 User Lock State: LOCKED
2023-08-17 16:12:04.627 Downloading resource...
2023-08-17 16:12:05.897 Connecting to the credit server...
2023-08-17 16:12:05.915 Username: QzvcqXkm0w
2023-08-17 16:12:10.054 Reading product model
2023-08-17 16:12:12.047 Reading build number
2023-08-17 16:12:14.050 Checking balance...
2023-08-17 16:12:14.604 Your balance: 40 credits
2023-08-17 16:12:16.474 Sending device information...
2023-08-17 16:12:17.607 Sending firmware information...
2023-08-17 16:12:18.618 Removing firmware protection...
2023-08-17 16:12:18.674 Connecting to server...
2023-08-17 16:12:19.308 Private enc 0
2023-08-17 16:12:21.753 Waiting for a response from the server...
2023-08-17 16:12:26.759 Writing sign buf data
2023-08-17 16:12:28.519 FB Lock State: UNLOCKED
2023-08-17 16:12:29.023 User Lock State: LOCKED
2023-08-17 16:12:29.031 Reading product model
2023-08-17 16:12:31.016 Reading build number
2023-08-17 16:12:33.015 Reading serial number
2023-08-17 16:12:33.031 Response contains FAIL!
2023-08-17 16:12:33.031 Reading serial number failed
2023-08-17 16:12:35.031 Device Model: STK-AL00
2023-08-17 16:12:35.071 System: STK-AL00 3.0.0.165(C00E160R6P3)
2023-08-17 16:12:35.975 Resetting Huawei ID...
2023-08-17 16:13:05.026 Rebooting device...
2023-08-17 16:13:05.041 Please perform "Clear data" manually via Recovery Mode, if your device doesn`t start properly!
2023-08-17 16:13:06.326 Reset Huawei ID done.
2023-08-17 16:13:06.335 Performed by 1.3.4 Software version.

[Octopus support]

Hello.

Did you follow this instruction after the operation was completed?

Please perform "Clear data" manually via Recovery Mode, if your device doesn`t start properly!

[SAAD3000]

Yes i did phone didnt stuk

[SAAD3000]

Originally Posted by Octopus support

Hello.

Did you follow this instruction after the operation was completed?

Please perform "Clear data" manually via Recovery Mode, if your device doesn`t start properly!

I factory reset it still the same

[Octopus support]

What's the exact state of device right?

It is chip damaged?

[SAAD3000]

Originally Posted by Octopus support

What's the exact state of device right?

It is chip damaged?

It was asking for huawei id only
Phone working normal but device can’t activate

[SAAD3000]

https://ibb.co/hyPnSPN

[SAAD3000]

Originally Posted by Octopus support

What's the exact state of device right?

It is chip damaged?

Check photo please i upload it

[SAAD3000]

Yes you broke my phone chip is damaged so fix it or never sell these services

[Octopus support]

There are a lot of thread about "Reset Huawe ID" operation on highest firmware version.

Unfortunately, "Reset Huawei ID" operation currectly supported for devices with firmware higher than 12 EMUI 220.

We will try to add "Restore chip is damaged" for your device.

Please, contact support team before doing any operation.